admin
-
02:34:23 am on September 5, 2011 | # |
href=> coworker business concept attempts to empower the employee to strive to perform to his or her best even when performing duties for the department or another department internal to the company. The client customer model calls for that other department as a customer and providing customer service to that internal relationship with the same “eager to attitude that is necessary when serving external customers whose revenue drives the company.
There are some real values to be by introducing a customer service attitude even to internal support functions within the company. When combined with other techniques such as process improvement and open communications with all levels of management, it can unify an office and some real life into your staff.
However, the negatives of the client customer model have to be avoided. This approach can create animosity between coworkers and hard feelings when one employee feels that he or she is being treated like a customer by another. The client customer model can create distance between peer employees and comradery which has a great deal of value in a team oriented corporate culture. But a wise manager